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Privacy Policy updated for 2024

At Kawallet, a service provided by Kawallet Tech Uganda Limited, we prioritize the privacy and security of your personal information. Kawallet understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website or uses our application and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the Data Protection and Privacy Act, 2019 and Regulations

About Us

Our Site and application are operated by Kawallet Tech Uganda Limited, a registered company in Uganda (Company Number: 800200002479986) with the registered address at Resilient Africa Network, Plot 28, Upper Kololo Terrace, Kampala, Uganda. Our Tax Identification Number (TIN) is 1016614275. We are regulated by Kampala Capital City Authority under Trading license number 0000404747.

Data Protection Officer

Jackline Natasha is our designated Data Protection Officer. You can contact her at jnatasha@kawalletug.com or +256394818862.

Here's an overview of our Data Privacy Policy.

1. What Personal Data Means:

Personal data refers to any information relating to an identified or identifiable natural person. This includes but is not limited to names, contact details, identification details, and financial information.

2. Information We Collect:
• Personal Information:
• Full name
• Contact information (phone number, email address)
• Date of birth
• Identification details for account verification
• Financial Information:
• Transaction details
• Mobile money account information for fund transfers
3. How We Collect Information:
• Directly from you during account registration and usage of our services.
• Automatically through your use of the Kawallet application.
4. Rights of Parents and Students:

Parents and students using Kawallet have the following rights regarding their personal data:

• Right to access: Obtain information about their personal data.
• Right to rectification: Correct inaccurate or incomplete data.
• Right to erasure: Request deletion of personal data under certain conditions.
• Right to restrict processing: Limit the processing of personal data.
• Right to data portability: Receive your data in a structured, commonly used format.
• Right to object: Object to the processing of personal data under certain conditions.
• Rights related to automated decision making and profiling: Not be subject to decisions based solely on automated processing.
5. How We Use Your Information:
• To provide and improve our services.
• To process transactions and communicate with users.
• To comply with legal and regulatory requirements.
6. Data Sharing and Disclosure:
• We prioritize the confidentiality of your personal information.
• We may share information with service providers for operational purposes.
• Data may be disclosed in response to legal requests or to comply with laws.
7. Data Security:
• We implement robust security measures to protect your data.
• Financial information is encrypted during transmission.
• Regular reviews and enhancements are conducted for security practices.
8. Your Choices:
• You have the right to access, correct, or delete your personal information.
• Opt-out of promotional communications.
9. Cookies and Tracking Technologies:
• We use cookies for analytics and to enhance your experience.
10. Children's Privacy:
• While our services are used by children under 18. We do not knowingly collect sensitive data from children. We only collect names, current school, and class of the children at registration with the consent of school administrators and parent. This information is not shared with any third party.

By using Kawallet services, you consent to the terms of this Data Privacy Policy.