Internship Opportunities

Sales & Marketing Intern

The ideal candidate wass passionate about financial technology, sales & marketing and the use of technology in marketing. They prefer to work in an environment that emphasises ownership of projects, collaboration, learning, curiosity and a drive to continually improve oneself / the team / the organisation. They love to problem solve, get hands-on, experiment, measure and use automation to make everyday life easier.

Qualification

• Bachelor's degree in any sales & marketing field
• Experience in sales & marketing of financial services.
• Excellent communication skills.

Responsibilities for Sales & Marketing Intern (5 positions)

Core

You will be responsible for creating exceptional sales & marketing experience by;

• Working with the marketing team to set the marketing strategy for the business and coordinating multiple channels of marketing strategies.
• Managing the performance of a more junior marketing & sales team that can also include customer service representatives, sales assistants, sales representatives, marketing agents, kawallet ambassadors.
• Researching, analysing market trends and competitors, and testing new marketing opportunities.
• Overseeing and evaluating performances of marketing campaigns in addition to troubleshooting marketing campaigns that are not performing well.
• Tracking effectiveness of marketing campaigns and reporting findings to your manager.
• Negotiating and liaising with third-party marketing agencies.
• Writing, directing, and delivering content and social media plans and strategies.
• Looking after the budget of the marketing department and making sure the budget spend is delivering a return on investment.
• Managing the design and production of promotional materials, such as websites and brochures.
• Overseeing the company’s attendance at events, such as trade shows, conferences, exhibitions, and festivals.
• Handling external communications.
• Preparing marketing and sales forecasts.
• Creating promotional information to drive business.
• Monitoring and improving SEO.
• Educating kawallet team about industry marketing trends.
• Analysing customer feedback from social media platforms and addressing customer service problems.
• Analysing advertising returns and reporting to upper management.

General

• Attending all remote and physical meetings when called upon except for situations when you are not in a good health condition, or due to unavoidable conditions. In this case prior notice to the team leader will be required.
• Travel with the team when called upon to visit and engage with students and parents during school events like visitations, PTAs, activation, or sales promotional days.
• Take part in all Kawallet related activities taking place at our offices in Bukoto (Plot 6 – 10 Kiwana rd) and or at Resilient Africa Network (plot 28 upper kololo terrace) when called upon. These may include but not limited to generation & validation of account numbers, generation of qr-codes for key holders, testing key holders, assembly of key holders & reassembly of faulty key holders, cleaning and packaging all key holders, system education, interacting with parents, brainstorming new ideas and developing mock-ups.
• Travelling around Kampala to purchase required items, physically or remotely meet service providers and or producers on behalf of the company.
• Making courtesy mobile phone calls to teammates and some clients as may be required.
• Engaging with our producers and or service providers when called upon and treating them with maximum respect and dignity.

Product Knowledge

• Learn all product/service details, specifications, prices, and capabilities as they regularly change, so as to always be equipped with the most up-to-date product information.
• Always provide accurate product information to our partners, teammates.
• By the end of this training period, you should demonstrate the ability to diagnose and resolve technical and non-technical issues with Kawallet application and other accessories.
• Take initiative to continuously improve your product/service knowledge and soft customer service skills to better serve our customers from time to time.

Administrative

• Support in always building a conducive environment for all your team members both at office, field or remotely.
• Escalate unresolved issues or questions to your team leader.
• Any other duties as may be assigned from time to time.

Working Hours

Both official and field work hours for the Kawallet team members are based on business requirements and weekends and evening hours may be required. As an intern, you will be required to be available for a minimum of 4 hours each day as will be indicated on your schedule in your offer letter. Some of the training workshops will be conducted online.

Internship period

Your internship period will start on Monday 15th January 2024 and run for two months till Friday 15th March 2024. Upon completion of your internship, a permanent offer may be made to you after evaluation of your contribution during your involvement with Kawallet should you wish to stay.

Stipend

This is a part-time opportunity and attracts a monthly stipend of UGX 150,000. Field transportation will be catered for. We award bonus allowances to exceptional interns who go above and beyond in hitting their daily KPIs. No overtime will be paid to any kawallet team member unless prior written request is given by KAWALLET to engage you outside normal working hours.

Application

You were required to send your CV & cover letter to talent@kawalletug.com not later than 5.00pm EAT, 31st December 2023